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Why do I see a parking session for a place I’m not at?If you see an ongoing incorrect express pay (formerly known as camera parking) session on your account, it is typically due to a license plate ...

When you invite a friend to use EasyPark, they will be rewarded with parking credit after signing up. When your friend parks for the first time, you will receive the same amount in parking credit. ...

It is not possible to reopen your private account if you have already deleted your account.You can register as a new user and create an account for the phone number you are using via the app.

You can change your registered phone number by following these simple steps:Open the app and navigate to your Account settings.Add your new phone number in the designated field.Enter the 6-digit ve...

How can I identify and handle a scam or phishing attempt?Scammers may try to impersonate EasyPark through SMS (SMiShing) or email to obtain your payment details. To protect your account and persona...

Why can I not start a long-term parking ticket?You may need a special permit. Always check the parking signs at your location to see if a permit is necessary. Why can I not end my long-term parking...

What is the service fee?EasyPark charges a small service fee on top of the parking cost. As an independent mobile payment service, this fee covers our operational costs. Despite paying the service ...

Why have you charged me? I have been charged, but I have not used EasyPark recently. Could you explain why?  If you're seeing a transaction or charge in your bank statement that you do not recogniz...

On this page, we have gathered information about the General Data Protection Regulation (2016/679) (GDPR) and how EasyPark handles personal data.Core DefinitionsGDPR: General Data Protection Regula...

As a private customer, you can easily modify your profile details within the app. Follow these steps:Open the app and navigate to the Menu.Select Account.Make the necessary changes to your name, em...