Global knowledge base
- I can’t extend my parking session
- My express pay session is still active, what can I do?
- I need to change the invoice's due date
- How do I delete my EasyPark Private account?
- Discount for electric vehicle
- How to cancel a fine
- How do I know if it's an express pay area?
- How do I deactivate express pay?
- What happens if I have an outstanding payment?
- Manage your vehicles
- Why was I issued a fine?
- How do I check why I received the fine?
- I got a fine - can I get a refund for the parking fee?
- How do I appeal a parking fine?
- An incorrect express pay session has started on my account
- How can I add, remove or update users on my business account?
- Switch or cancel product package for Private account
- Invite friends
- How do I reopen a private account
- Can I change my registered phone number?
- How can I identify and handle a scam or phishing attempt?
- Long-Term Parking Issues
- What is EasyPark’s service fee?
- I'm seeing a transaction I don't recognize
- Privacy and GDPR
- Updating your profile settings
- Unknown vehicle in the app
- What to do if you receive a debt collection claim
- Why is the charged amount different than the expected parking cost?
- I have received a debt collection notice