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Global knowledge base

  • Parking fine because the app is not working
  • Parking fine - no EasyPark coverage
  • Parking fine for parking in a time-limited space
  • Parking fine for parking in a reserved area
  • Parking fine for not starting a parking
  • I lost my parking fine
  • How do I know my parking is active in the app?
  • How many vehicles can I add in the EasyPark app?
  • How to stop a camera parking session?
  • I can't start a new parking session after the first one expired
  • Discount for electric vehicle
  • How do I know if it's a camera park area?
  • Add a foreign license plate
  • How many active parking sessions can I have?
  • How do I get started with EasyPark?
  • What is the customer number of my business account?
  • I have a failed payment but I'm waiting for my new card
  • Issues with your EasyPark Business account
  • Accidentally paid twice – via EasyPark App and parking meter
  • Cannot connect to server
  • Self-Service portal
  • Automatically logged out
  • Where can I find and download payment or parking history?
  • Where can I use EasyPark?
  • How do I manage SMS reminders in the self-service portal?
  • Parking was started to a different car than was chosen?
  • I have an unrecognized parking session on my account
  • I have created a business account by mistake
  • I can’t extend my parking session
  • My camera parking session is still active, what can I do?
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