Pernille

My account is inactive, how do I reactivate it?If your account is inactive it's usually due to an outstanding payment. To activate your account, please update your payment method to complete the pa...

There is an issue with the parking machine If you have an issue with the parking machine on site, we recommend that you contact the parking operator managing the area. Note that the parking machine...

I don't have access to my account, but I need to delete it - what can you do?  In such cases, you need to submit a written termination notice directly via email or the webform. You will find our in...

There may be a few reasons why the express pay (formerly known as camera parking) session didn't end automatically when you drove out. The most common reasons are: Dirt, snow, or mud covering your ...

Have you received a contact from someone claiming to be from EasyPark and are unsure whether it was legitimate?For your protection, all reported interactions are subject to an internal security rev...

Business customers receive a monthly invoice with a predetermined payment due date.

Whether a discount is offered for parking with an electric vehicle depends on the local parking operator, and vary by city or location.Please check the signage at the parking area or use the EasyPa...

You may have the possibility to cancel the parking fine. Please note the following conditions:The fine has to be "cancellable": it will be clearly states that the fine can be cancelled, and the exa...

If it has been conclusively determined that the parking operator's attendant has committed an error in issuing a fine, we may be able to assist in certain circumstances. Depending on the specific a...

How do I check if it's an express pay area (formerly known as camera parking)?Here are some indications that can help you determine the type of area you are parking at:Map icon: Check the EasyPark ...